Well Water Program

If you aren't connected to a city sewer system, you probably have an on-site wastewater treatment system--a septic tank & a drainfield. A failed septic system can be a major expense and put the groundwater that supplies your drinking water at risk. The resources on this page will help you learn more about the care of your septic system to prevent unexpected problems.

• Do Your Own Home Septic Tank & Drainfield Assessment (pdf)
• Visit Oregon DEQ's Oregon Septic Smart
• Read through Septic System Management (pdf) - Landscaping and other activities on your property
• Check out DEQ's Septic Tank Maintenance Fact Sheet (pdf)

For more information, check out these publications and resources:

• Septic Tank Maintenance (OSU Extension Service)
• 12 Simple Things You Can do to Protect Your Water OSU Extension Service
• Why do Septic Systems Fail? (OSU Extension Service)
• Septic Systems (National Environmental Services Center) Find tons of information, products, and many publications on septic tanks.

Contact Oregon DEQ

To verify the licenses, file a complaint, or check the record of a septic pumping or installing company:

Lisa MacGregor | Onsite Licensing Specialist Oregon Department of Environmental Quality, Eugene Office | 165 E. 7th Ave., Eugene, OR  97401 at 541.686.7905 or [email protected]

For business complaints

For business complaints you can also contact the Oregon Attorney General's Consumer Complaints Hotline at 1-877-877-9392 (toll-free in Oregon).